Legal
Terms & Conditions
The terms of your stay, from reservations and payments to use of our facilities.
Terms & Conditions
1. Reservations & Check-in
- All bookings are subject to availability and must be confirmed with a deposit or full payment.
- Check-in time is from 2:00 PM, and check-out time is by 11:00 AM.
- Early check-in or late check-out may be available upon request and at an additional charge.
- A valid ID or passport is required at check-in.
2. Payments & Cancellations
- Payments can be made via cash, credit/debit cards, or bank transfers.
- Cancellation policies vary based on booking type; late cancellations or no-shows may incur charges.
3. Guest Conduct
- Guests are expected to maintain respectful behavior toward staff and other guests.
- Smoking is permitted only in designated areas.
- Any damage to resort property caused by guests will be charged accordingly.
4. Children & Extra Beds
- Children are welcome, and special accommodations can be arranged upon request.
- Extra beds are available at an additional cost, subject to availability.
5. Use of Facilities
- Pool, spa, and gym facilities are for registered guests only.
- Proper swimwear is required in the pool area.
- The resort is not liable for loss, theft, or damage of personal belongings.
6. Food & Beverage
- Outside food and drinks are not allowed unless approved by management.
- Special dietary requests should be communicated in advance.
7. Event & Conference Bookings
- Corporate and private events require prior booking and confirmation.
- Venue setup and catering services must be agreed upon in advance.
8. Force Majeure
- The resort is not liable for disruptions due to natural disasters, strikes, or unforeseen circumstances beyond its control.
By confirming a booking or using our facilities, guests agree to abide by these terms and conditions. The management reserves the right to amend these terms as necessary.